Contact Us.

Tel: (01323) 431289


About us




The People Matter Charitable Trust was set up by local Christians in 1997 to provide quality information, advice and guidance and practical help to jobseekers in Eastbourne and surrounding areas.

We exist so that people have an opportunity to find or retain meaningful and satisfying work through personal support, practical help, information, advice, guidance and encouragement.

We aim to constantly strive for excellence and endeavour to work to the highest possible standards.

Awards and accolades




In February 2019 we were awarded the Matrix Quality Standard for the sixth time.

We are accredited until February 2022.


Business Womens Winner2



November 2018: Winner of the Community Spirits Awards category in the 2018 Business Women Excellence Awards – Sussex Edition


Ann and the team receiving the Eastbourne Business Award 2018 for Training and Development



November 2018: Winner of the Training and Development category in the Eastbourne Business Awards 2018




August 2018: Ann Gillard, CEO – Mentor of the Year in the East Sussex Women in Business Awards 2018



In April 2019 we received certificates of assurance that we comply with the requirements of the Cyber Essentials scheme.

You can view our Cyber Essentials certificate and our Cyber Essentials Plus certificate


Cyber Essentials Badge Small (72dpi)

Cyber Essentials (PLUS) Badge Small (72dpi)

What we do

20190621_105306-Photo3c smaller
We provide a personalised service to jobseekers over the course of several hourly sessions.

The initial session is spent getting to know the jobseeker, understanding their skills and type of work they are suited for and explaining the further help available.

Our highly skilled team of advisers provide help with CV writing, career guidancebusiness start-up advice, job searchapplications and letters to employers. We can also arrange a mock interview with feedback. We offer a wide range of workshops and training opportunities and a popular Job Club.

Prospective employers like our service because they find that applicants are job-ready and potentially suitable for employment.


“The wonderful, committed and KIND volunteers at People Matter have made a massive difference to my life on many levels and I cannot thank them enough. The services they provide are invaluable and I hope more people will have their working lives enhanced by them, as I have”.
Donna M.

I love my job and People Matter really did change my life”.
Brian B.

Through practical, social and emotional support to jobseekers like Donna and Brian, we help people realise their full potential so that they have an opportunity to find and retain meaningful and satisfying work, or access appropriate training opportunities.

Who we are

Our day to day work with jobseekers is provided by our team of experienced and qualified Advisers, our work with employers is provided by our Working for You Team and managed by our management team. We are also supported by a number of other volunteers who provide cover on reception, in finance, data inputting, our listening service, workshops and looking after our building.

Alongside our Board of Trustees who oversee our work, we are delighted to have an Advisory Panel involving influential and top business people in the town.

Management Team

Ann Gillard – CEO

Ann G-cropped2Ann joined the team at People Matter in 2003, became our Deputy Manager in 2005 and has been our CEO since 2013. Ann achieved the Level 6 Diploma in Career Guidance and Development in 2012 and is keen to help jobseekers to identify and then achieve their potential. Ann previously worked in management roles for a large public sector organisation based in London. Ann enjoys spending quality time with family, friends and her crazy dogs on the beautiful South Downs.

Jo Whiteman – Director of Operations

Jo-cropped2Jo came to work at People Matter in 2014 as a Client Adviser and became our Director of Operations in 2015. Jo is a qualified teacher and also has the National Qualification for Headship. As a teacher in the special education sector, Jo taught just about every subject but mainly Food Technology, Personal and Social Education and Careers. Jo achieved the Level 6 Diploma in Career Guidance and Development in 2015. Jo enjoys spending time with family and friends, walking in the countryside and along the seafront, gardening, cooking, reading, watching films and going to the theatre.

Amanda Hughes – Operations Manager and Senior Client Adviser

Amanda3Amanda joined the team in 2010 after moving to the area. She previously worked as a secretary at an Independent school and also as a PA to the Managing Director of a furniture company in Hertfordshire. Amanda played a key role in the development of our Job Club and also took on the role of Management PA and Secretary to our Board of Trustees. Amanda has a level 6 qualification in careers guidance and provides advice on a one to one basis in our main offices and at our outreach locations. In her spare time, Amanda indulges in her love of arts and crafts.

Nadine Brook – Reception Manager

Nadine2Nadine joined People Matter in 2012 after returning to the UK from time in South Africa. Nadine has had a long career in administration working in secretarial and PA roles. Nadine is responsible for the smooth running of our reception, greeting clients, booking appointments, training reception volunteers, liaising with advisers and ensuring they have rooms to carry out their duties.

Board of Trustees

Colin Webb
Chairman – Business Plan and Service Delivery, HR, Job Club

Rupert Colkett
Vice Chair – Financial Control

Jane Bwye
Business Plan and Service Delivery

Alan Bluemel

John Purkiss
Marketing and Communications

Charles Grimaldi
Marketing and Communications

Peter Moore

Carol Hyatt

Advisory Panel

Tim Cobb
Managing Director of Cobb PR & President of Eastbourne unLtd Chamber of Commerce

Christina Ewbank
Chief Executive of Eastbourne unLtd Chamber of Commerce

Stephen Lloyd
MP for Eastbourne (Liberal Democrat) 

Keith Ridley
Former editor-in-chief for Johnston Press

Marion Shepherd
Deputy Lieutenant for Heathfield

Councillor David Tutt
Leader of Eastbourne Borough Council

Jonathan Webley
General Manager of the Grand Hotel

Funded and Supported by ...

National Careers Service



– We are a National Careers Service provider, subcontracted to CXK. For more information about the National Careers Service visit their website



National Lottery Awards for All Big Lottery Fund 

Awards for All logo


– For our Community Job Club” Project – providing IT facilities and support to help jobseekers to find employment.


Sussex Community Foundation – The Meads Fund

SCF-MF2a– For our Employer Recruitment Service supporting local job seekers to secure jobs and supporting local employers to find suitable employees

Hart Reade Solicitors in Eastbourne, Hailsham, Polegate and Meads

Hart Reade logo –  Partners charity of the year for 2019. See our diary for fundraising events

Elite Hotels – The Rotherwick Foundation

Elite Hotels logo


– For our charitable work in and for our local communities

Rotherwick Foundation hp_heading2


European Social Fund


Support People Matter!

Your donation could make a huge difference!

The People Matter Trust Ltd is a Registered Charity No: 1062467 and is a Company Limited by Guarantee. Registered in England and Wales No: 3360047.

Registered office: Chantry House, 22 Upperton Road, Eastbourne, East Sussex, BN21 1BF | Terms and Conditions | Privacy Policy | Disclaimer

Tel: (01323) 431289