Contact Us.

Tel: (01323) 431289


Celebrating 20 years

Cake 3


The People Matter Charitable Trust was set up by local Christians in 1997 to provide quality information, advice and guidance and practical help to jobseekers in Eastbourne and surrounding areas.

We exist so that people have an opportunity to find or retain meaningful and satisfying work through personal support, practical help, information, advice, guidance and encouragement.

We aim to constantly strive for excellence and endeavour to work to the highest possible standards.




MatrixIn February 2016 we were awarded the Matrix Quality Standard for the fifth time by the EMQC (external assessors) for information, advice and guidance services. We are accredited until February 2019.




Cyber Essentials Badge Small (72dpi)Cyber Essentials (PLUS) Badge Small (72dpi)In April 2018 we received certificates of assurance that we comply with the requirements of the Cyber Essentials scheme. You can view our Cyber Essentials certificate and our Cyber Essentials Plus certificate

What we do

Building jpeg without Meads - doctored version2We provide a personalised service to jobseekers over the course of several hourly sessions.

The initial session is spent getting to know the jobseeker, understanding their skills and type of work they are suited for and explaining the further help available.

Our highly skilled team of advisers provide help with CV writing, career guidancebusiness start-up advice, job searchapplications and letters to employers. We can also arrange a mock interview with feedback. We offer a wide range of workshops and training opportunities and a popular Job Club.

Prospective employers like our service because they find that applicants are job-ready and potentially suitable for employment.


“The wonderful, committed and KIND volunteers at People Matter have made a massive difference to my life on many levels and I cannot thank them enough. The services they provide are invaluable and I hope more people will have their working lives enhanced by them, as I have”.
Donna M.

I love my job and People Matter really did change my life”.
Brian B.

Through practical, social and emotional support to jobseekers like Donna and Brian, we help people realise their full potential so that they have an opportunity to find and retain meaningful and satisfying work, or access appropriate training opportunities.

Who we are

Our day to day work with jobseekers is provided by our team of experienced and qualified Advisers, our work with employers is provided by our Working for You Team and managed by our management team. We are also supported by a number of other volunteers who provide cover on reception, in finance, data inputting, our listening service, workshops and looking after our building.

Alongside our Board of Trustees who oversee our work, we are delighted to have an Advisory Panel involving influential and top business people in the town.

Management Team

Ann Gillard – CEO

Ann photoAnn joined the team at People Matter in 2003, became our Deputy Manager in 2005 and has been our CEO since 2013. Ann achieved the Level 6 Diploma in Career Guidance and Development in 2012 and is keen to help jobseekers to identify and then achieve their potential. Ann previously worked in management roles for a large public sector organisation based in London. Ann enjoys spending quality time with family, friends and her crazy dog on the beautiful South Downs.

Jo Whiteman – Director of Operations

Jo photo2Jo came to work at People Matter in 2014 as a Client Adviser and became our Director of Operations in 2015. Jo is a qualified teacher and also has the National Qualification for Headship. As a teacher in the special education sector, Jo taught just about every subject but mainly Food Technology, Personal and Social Education and Careers. Jo achieved the Level 6 Diploma in Career Guidance and Development in 2015. Jo enjoys spending time with family and friends, walking in the countryside and along the seafront, gardening, cooking, reading, watching films and going to the theatre.

Amanda Hughes – Operations Manager and Senior Client Adviser

Amanda3Amanda joined the team in 2010 after moving to the area. She previously worked as a secretary at an Independent school and also as a PA to the Managing Director of a furniture company in Hertfordshire. Amanda played a key role in the development of our Job Club and also took on the role of Management PA and Secretary to our Board of Trustees. Amanda has a level 6 qualification in careers guidance and provides advice on a one to one basis in our main offices and at our outreach locations. In her spare time, Amanda indulges in her love of arts and crafts.

Nadine Brook – Reception Manager

Nadine2Nadine joined People Matter in 2012 after returning to the UK from time in South Africa. Nadine has had a long career in administration working in secretarial and PA roles. Nadine is responsible for the smooth running of our reception, greeting clients, booking appointments, training reception volunteers, liaising with advisers and ensuring they have rooms to carry out their duties.

Board of Trustees

Colin Webb
Chairman – Business Plan and Service Delivery, HR, Job Club

Rupert Colkett
Vice Chair – Financial Control

Jane Bwye
Business Plan and Service Delivery

Alan Bluemel

John Purkiss
Marketing and Communications

Charles Grimaldi
Marketing and Communications

Steve Blundell

Peter Moore

Carol Hyatt

Advisory Panel

Julie Banks
Owner and Managing Director of Zest Printing

Tim Cobb
Managing Director of Cobb PR & President of Eastbourne unLtd Chamber of Commerce

Christina Ewbank
Chief Executive of Eastbourne unLtd Chamber of Commerce

Stephen Lloyd
MP for Eastbourne (Liberal Democrat) 

Keith Ridley
Former editor-in-chief for Johnston Press

Marion Shepherd
Deputy Lieutenant for Heathfield

Councillor David Tutt
Leader of Eastbourne Borough Council

Funded and Supported by ...

National Careers Service

ncc– We are a National Careers Service provider


cxk– We are a subcontractor for CXK

The Big Lottery Fund 


– For our “Language for Life” Project – providing a package of learning and 121 support for people particularly from Spanish, Portuguese, Italian, Hungarian, Bulgarian, Latvian, Lithuanian and Polish communities in Eastbourne to help them into employment.

We will provide English conversation classes, one to one sessions, skills workshops and access to our Job Club and translated materials to aid people from European communities into employment.

Skills and Opportunities Fund – Making a difference in our communities 


– For our “Make Change Project” – helping people to gain qualifications, enter employment, start their own business and create jobs, increase financial competency, build confidence and self esteem, expand networks and develop tangible goals to help prepare for and enter the workplace.


Hall & Woodhouse Community Chest Fund

– For our confidence building workshops

Pannarai Therapy” donations

pannarai2 – For our general funds

Sussex Community Foundation – The Meads Fund

SCF-MF2a– For our Employer Recruitment Service supporting local job seekers to secure jobs and supporting local employers to find suitable employees

Support People Matter!

Your donation could make a huge difference!

The People Matter Trust Ltd is a Registered Charity No: 1062467 and is a Company Limited by Guarantee. Registered in England and Wales No: 3360047.

Registered office: Chantry House, 22 Upperton Road, Eastbourne, East Sussex, BN21 1BF | Terms and Conditions | Privacy Policy | Disclaimer

Tel: (01323) 431289