Celebrating 20 years
The People Matter Charitable Trust was set up by local Christians in 1997 to provide quality information, advice and guidance and practical help to jobseekers in Eastbourne and surrounding areas.
We exist so that people have an opportunity to find or retain meaningful and satisfying work through personal support, practical help, information, advice, guidance and encouragement.
We aim to constantly strive for excellence and endeavour to work to the highest possible standards.
In February 2016 we were awarded the Matrix Quality Standard for the fifth time by the EMQC (external assessors) for information, advice and guidance services. We are accredited until February 2019.
In April 2018 we received certificates of assurance that we comply with the requirements of the Cyber Essentials scheme. You can view our Cyber Essentials certificate and our Cyber Essentials Plus certificate
We provide a personalised service to jobseekers over the course of several hourly sessions.
The initial session is spent getting to know the jobseeker, understanding their skills and type of work they are suited for and explaining the further help available.
Our highly skilled team of advisers provide help with CV writing, career guidance, business start-up advice, job search, applications and letters to employers. We can also arrange a mock interview with feedback. We offer a wide range of workshops and training opportunities and a popular Job Club.
Prospective employers like our service because they find that applicants are job-ready and potentially suitable for employment.
“The wonderful, committed and KIND volunteers at People Matter have made a massive difference to my life on many levels and I cannot thank them enough. The services they provide are invaluable and I hope more people will have their working lives enhanced by them, as I have”.
I love my job and People Matter really did change my life”.
Through practical, social and emotional support to jobseekers like Donna and Brian, we help people realise their full potential so that they have an opportunity to find and retain meaningful and satisfying work, or access appropriate training opportunities.
Our day to day work with jobseekers is provided by our team of experienced and qualified Advisers, our work with employers is provided by our Employer Development team and managed by our management team. We are also supported by a number of other volunteers who provide cover on reception, in finance, data inputting, our listening service, workshops and looking after our building.
Alongside our Board of Trustees who oversee our work, we are delighted to have an Advisory Panel involving influential and top business people in the town.
Ann Gillard – CEO
Ann joined the team at People Matter in 2003, became our Deputy Manager in 2005 and has been our CEO since 2013. Ann achieved the Level 6 Diploma in Career Guidance and Development in 2012 and is keen to help jobseekers to identify and then achieve their potential. Ann previously worked in management roles for a large public sector organisation based in London. Ann enjoys spending quality time with family, friends and her crazy dog on the beautiful South Downs.
Jo Whiteman – Director of Operations
Jo came to work at People Matter in 2014 as a Client Adviser and became our Director of Operations in 2015. Jo is a qualified teacher and also has the National Qualification for Headship. As a teacher in the special education sector, Jo taught just about every subject but mainly Food Technology, Personal and Social Education and Careers. Jo achieved the Level 6 Diploma in Career Guidance and Development in 2015. Jo enjoys spending time with family and friends, walking in the countryside and along the seafront, gardening, cooking, reading, watching films and going to the theatre.
Amanda Hughes – Operations Manager and Senior Client Adviser
Amanda joined the team in 2010 after moving to the area. She previously worked as a secretary at an Independent school and also as a PA to the Managing Director of a furniture company in Hertfordshire. Amanda played a key role in the development of our Job Club and also took on the role of Management PA and Secretary to our Board of Trustees. Having completed a level 4 qualification in careers guidance, Amanda now provides advice on a one to one basis in our main offices and at our outreach locations. Amanda is currently studying for level 6 qualifications and in her spare time indulges in her love of arts and crafts.
Nadine Brook – Reception Manager
Nadine joined People Matter in 2012 after returning to the UK from time in South Africa. Nadine has had a long career in administration working in secretarial and PA roles. Nadine is responsible for the smooth running of our reception, greeting clients, booking appointments, training reception volunteers, liaising with advisers and ensuring they have rooms to carry out their duties.
Board of Trustees
Chairman – Business Plan and Service Delivery, HR, Job Club
Vice Chair – Financial Control
Business Plan and Service Delivery
Marketing and Communications
Marketing and Communications
Marketing and Communications
Owner and Managing Director of Zest Printing
Managing Director of Cobb PR & President of Eastbourne unLtd Chamber of Commerce
Chief Executive of Eastbourne unLtd Chamber of Commerce
MP for Eastbourne (Liberal Democrat)
Former editor-in-chief for Johnston Press
Deputy Lieutenant for Heathfield
Councillor David Tutt
Leader of Eastbourne Borough Council
Funded and Supported by ...
National Careers Service
– We are a National Careers Service provider
– We are a subcontractor for CXK
The Big Lottery Fund
– For our “Language for Life” Project – providing a package of learning and 121 support for people particularly from Spanish, Portuguese, Italian, Hungarian, Bulgarian, Latvian, Lithuanian and Polish communities in Eastbourne to help them into employment.
We will provide English conversation classes, one to one sessions, skills workshops and access to our Job Club and translated materials to aid people from European communities into employment.
Skills and Opportunities Fund – Making a difference in our communities
– For our “Make Change Project” – helping people to gain qualifications, enter employment, start their own business and create jobs, increase financial competency, build confidence and self esteem, expand networks and develop tangible goals to help prepare for and enter the workplace.
Hall & Woodhouse Community Chest Fund
– For our confidence building workshops
Sussex Community Foundation – The Meads Fund
– For our Employer Recruitment Service supporting local job seekers to secure jobs and supporting local employers to find suitable employees