Salary/Benefits Competitive Salary, plus a share of the service charge
Contract type Permanent
Hours Full Time
Hours per week40
Closing date07/10/2026
This is a full time role, working five days over seven, including weekends and evenings, so flexibility is required.
Head Receptionist Overview
The Head Receptionist is responsible for the day to day running of the reception team. The role will require you to deliver exceptional service and create lasting impressions. As the main point of contact for all our guests you will need to be warm and motivated with an indisputable desire to exceed their expectations. This fantastic opportunity would be perfect for an experienced Reception Supervisor or an Assistant Receptionist Manager to progress their career.
This is a full-time role, working five days over seven, including weekends and evenings, so flexibility is required.
Head Receptionist Key Attributes
- A background working in hotel front office operations.
- An excellent communicator and motivator to be able to train and develop the current dedicated team and lead by example at all times.
- Well organised with proven problem-solving skills, have the confidence to deal with guest issues and display attention to detail.
- Knowledge of Opera PMS or similar hotel front office system.
At Elite Hotels we have a single minded & unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Apply to: careers.elitehotels.co.uk
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