Senior Business Administrator, East Sussex County Council, Eastbourne
Locations St Mary’s House, Eastbourne, BN21 3UU, GB(Hybrid)
Working Hours37
Salary£26,824 – £27,694 per annum
Working Pattern Full Time
Contract Type Permanent Contract
Closing date: 05/04/2026
Do you want to be a part of a busy, dynamic, administration team supporting Social Workers making a difference to children and families in East Sussex? If so, you may be interested in our Senior Business Administrator role.
Our Senior Business Administrators have a key role providing administrative support to Social Workers within Locality Children’s Services. The role is fast-paced and varied: it includes telephone contact with professionals and clients, email communication, minute taking of strategy meetings which can be complex, as well as other administrative tasks. Full training and support will be given to ensure your success in the role. Once fully trained, hybrid working can be offered.
This is a 12 month fixed term contract covering a secondment.
The successful candidate should have…
- Ability to minute and produce accurate records of meetings
- Knowledge of using email and software such as the Microsoft Office Suite with a good understanding of managing calendars and setting up MS Team calls
- Ability to communicate effectively to a range of people, including the ability to converse at ease with customer and provide advice in accurate spoken English
- Ability to exercise discretion in dealing with sensitive information to maintain strict confidentiality where appropriate
- Ability to undertake research and learn new information quickly in a self-directed way.
PERSON SPECIFICATION
Essential education and qualifications
- RQF Level 2 English or able to pass an assessment at interview
Essential key skills, abilities, knowledge, experience, values and behaviours
- Ability to effectively organise and prioritise own and team workload to meet deadlines
- Ability to undertake a diverse workload and manage conflicting priorities
- Ability to minute and produce accurate records of meetings
- Accuracy and attention to detail.
- Ability to exercise discretion in dealing with sensitive information to maintain strict confidentiality where appropriate
- Ability to communicate effectively to a range of people, including the ability to converse at ease with customer and provide advice in accurate spoken English
- Ability to deal with challenging and distressed clients on the telephone and face to face
- Ability to work in a team and maintain team connectivity when working remotely
- Ability to work on own initiative
- Ability to undertake research and learn new information quickly in a self directed way
- Confidence interacting with new and emerging technologies.
- Ability to demonstrate resilience with the ability to cope and recover from setbacks or deal with challenging situations
- Knowledge of using email and software such as the Microsoft Office Suite with a good understanding of managing calendars and setting up MS Team calls
- Knowledge of Microsoft Excel, with a good understanding of maintaining spreadsheets and databases, basic formulas in spreadsheets
- Providing customer service
- Awareness of the services provided by ESCC
- Commitment to developing personal performance and supporting that of the service.
Apply to: www.eastsussex.gov.uk/jobs
If you would like our help to apply for this or similar positions and to stand out from the crowd, please contact us. We will register you as a client, review your CV and provide a career action plan for this and future applications. We can also help you develop and practice interview skills. Our services are free. Please email: moira@people-matter.org.uk or call 07914 425733.