Reception Manager, The Grand Hotel, Eastbourne
Salary/Benefits Competitive Salary, plus a share of the service charge*
Contract type Permanent
Hours Full Time
Hours per week 40
Closing date 31/07/2025
This is a full-time role, working five days over seven, including weekends, bank holidays and evenings, so flexibility is required.
Reception Manager Overview
Reporting to the Front of House Manager, the Reception Manager is responsible for the day to day running of the Reception and Night teams. The role will require you to deliver exceptional service and create lasting impressions. As the main point of contact for all our guests you will need to be warm and motivated with an indisputable desire to exceed their expectations. This fantastic opportunity would be perfect for an experienced Reception Supervisor or an Assistant Receptionist Manager to progress their career.
The role does require to carry out Duty Management shifts.
Reception Manager Key Attributes
- A background working in hotel front office operations.
- An excellent communicator and motivator to be able to train and develop the current dedicated team and lead by example at all times.
- Well organised with proven problem solving skills, have the confidence to deal with guest issues and display attention to detail.
- Knowledge of Opera PMS or similar hotel front office system.
Apply to: careers.elitehotels.co.uk
If you would like our help to apply for this or similar positions and to stand out from the crowd, please contact us. We will register you as a client, review your CV and provide a career action plan for this and future applications. We can also help you develop and practice interview skills. Our services are free. Please email: moira@people-matter.org.uk or call 07914 425733.