Library Assistant, Hastings, East Sussex County Council
Job Category Customer Services
Working Hours 34.25
Salary£26,427- £27,274 per annum pro rata (Includes two weekend working increments)
Working Pattern Part Time
Contract Type Permanent Contract
Closing date: 25/10/2026
If you have a passion for customer service and a keenness to learn about our libraries, we would like to hear from you!
The modern library is more than an opportunity to borrow a free book. We are open to all members of the community, who visit our libraries with a wide range of needs such as getting online, job-seeking, health and well-being, and national and local information. We also work in partnership with a number of different organisations, some based in our buildings and others visiting to hold sessions.
As a Library Assistant, your duties will include staffing the customer counter, answering a wide range of enquiries, and maintaining our service provision. You will perform routine tasks such as answering phone calls, issuing items to customers, cash handling, and organising files. You will also be required to support library events, such as children’s events over the summer, and weekly events, such as Rhymetimes and Storytimes.
Key to the Library Assistant role is being able to signpost people to what they are seeking. Knowledge and experience of working in a library is not essential as full training will be provided. The ability to be flexible is essential, as you will be required to work at other libraries in East Sussex, for which travel costs from your base are covered.
We are looking for candidates who:
- Have good customer service and communication skills
- Have ICT skills and an interest in further development
- Work well in a team
- Are self-motivated
- Can undertake manual handling tasks
- Are willing to learn and undertake training as required
Work rota:
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Week 1: Monday 9:30am – 5:00pm Tuesday 9:30am – 5:00pm Wednesday – OFF Thursday 9:30am – 6:00pm Friday 9:30am – 5:00pm Saturday 09:30am – 5:00pm
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Week 2: Monday 9:30am – 5:00pm Tuesday 9:30am – 5:00pm Wednesday 9:30am – 1:00pm Thursday 9:30am – 6:00pm Friday 9:30am – 5:00pm Saturday – OFF
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Apply to: www.eastsussex.gov.uk/jobs
For more information about this position, please contact People Matter Working for You team. We will register you as a client, review your CV and provide a career action plan for this and future applications. We can also help you develop and practice interview skills. Our services are free. Please email: moira@people-matter.org.uk or call 07914 425733.